Toronto/CMEDIA: Warning signs alerting passengers to take precautions before they get into any taxi or Uber, as Trudeau airport is reportedly dealing with reports of illegal taxis and unauthorized drivers infiltrating Uber pick-up zones.
“More often than not, it’s real drivers, real taxis, but they don’t have the authorization to operate here,” Anne-Sophie Hamel, spokesperson for Aeroports de Montreal said.
The airport’s patrol team responded in 2025 to 2,922 reports of illegal taxis, issued 504 citations and conducted 157 inspections of vehicles and drivers, excluding interventions carried out by provincial police (SQ), which is now the service provider at YUL.
Besides being concerned about Uber driver scams, Hamel said they have also received complaints about illegal drivers soliciting passengers within the terminal, at the arrivals area.
“If a passenger is being solicited by a driver that means it’s not an authorized driver, because none of the authorized drivers are going to come in the terminal building and try to get you to get in their car,” she said.
A new policy was introduced in June by the airport in how passengers access Ubers enabling passengers ordering an Uber to first get a six-digit PIN number to match with their driver’s, and then go outside to line up at a designated pick-up zone.
