Toronto/CMEDIA: Canada’s major airlines have reportedly been issued fines by the Canadian Transportation Agency (CTA) due to hundreds of violations related to mass flight delays, cancellations and failure to update passengers during flight disruptions or promptly address their compensation claims.last summer and in December.
Since the Air Passenger Protection Regulations (APPR) came into effect in 2019, CTA, tasked with enforcing federal regulation shas been flooded with tens of thousands of complaints.
CTA levied out the biggest fine amounting to $126,000 to Sunwing for 36 violations for failing to keep passengers updated during flight delays in December.
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