TCS to transform global network operations with AI, collaborates with ABB

TCS logo. Photo: TCS/Instagram

IBNS-CMEDIA: IT services major Tata Consultancy Services (TCS) on Monday announced an expanded collaboration with ABB, a global technology leader in electrification and automation, to transform the company’s global network operations.

The engagement marks the next phase of a two-decade-long partnership between the two companies.

As part of the multi-million-dollar, multi-year deal, TCS will expand its role from managing infrastructure and applications to delivering end-to-end global network operations through an integrated Network-as-a-Service model.

TCS said it will help ABB improve user experience, enhance operational efficiency, strengthen security and compliance, scale service delivery and prepare for next-generation digital operations.

At the core of the engagement is ABB’s Future Network Model programme, an enterprise-wide initiative aimed at transforming its global network into a standardised, centrally managed digital infrastructure.

As a strategic programme partner, TCS will design, integrate and operate ABB’s global network ecosystem as a secure, modern and AI-driven service. It will also orchestrate ABB’s multi-vendor environment to ensure seamless and standardised operations worldwide.

The programme will replace fragmented network environments with a secure, scalable and service-driven architecture. A centralised control framework will bring together service integration and management (SIAM), a global network operations centre, advanced security capabilities to safeguard infrastructure, and modernised local area network (LAN), wide area network (WAN) and software-defined WAN systems.

TCS will also enable end-to-end monitoring and orchestration to deliver high-performance connectivity across ABB’s network services.

Alec Joannou, Group CIO of ABB, said: “The Future Network Model represents an important milestone in reinforcing the digital foundation of ABB’s global operations. As our business evolves, it is critical to have an ecosystem that is resilient, secure, and aligned with long-term transformation goals.”

“Our association with TCS reflects a shared focus on delivery excellence, continuous enhancement, and building capabilities that can support our strategic priorities,” he added.

Anupam Singhal, President, Manufacturing, TCS, said: “For over two decades, TCS has had the privilege of supporting ABB’s transformation journey, and the Future Network Model marks the next chapter in this partnership.”

“With AI embedded into the network operations model, supported by secure digital infrastructure and our deep domain expertise, we are bringing our ‘infrastructure to intelligence’ approach to build a resilient, intelligent network backbone,” Singhal said.

“Through this engagement, we will enable network systems that can sense, adapt, and improve continuously, while strengthening reliability, security, user experience, and scale as ABB continues to advance as a future-ready enterprise,” he added.